Thank You Whirlpool

A few weeks ago I lifted up the lid of our washer and it cracked by where the hinge is located. Hmmm... the lid bulged up in the middle but the  washer still worked. Dealing with it got put on the back burner. Then ten days ago the glass on the lid shattered when I was using it again. Nothing like sweeping glass up and diving into your washer to pick up the little pieces.

I called Whirlpool, explained the problem. They apologized profusely and didn't even question why it broke. They sent a replacement lid, which would take 10 days and scheduled a repair person to come the next day after the part arriving at my house. Fortunately, the washer still worked with the broken lid. If if hadn't I would of figured out which of my friends would let me come over to do laundry and watch trashy tv with them late at night.

It took the guy 10 minutes, and no charge!

So much different than when we dealt with Macy's. They are suppose to clean our couches for free. They want a picture of each stain, and date the stain was made and some other stupid criteria. So they want to be here every day instead of just waiting until it has several places to clean. Even though we paid for the service, they refused to clean the couches.

 Whirlpool yeah! Macy's Boo!